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Efficacy and efficiency indexes for a multi-criteria industrial performance synthesized by Choquet integral aggregation

Abstract : Nowadays, despite widespread recognition of the importance of performance measurement systems (PMSs), there are some issues that require further investigations if PMSs are to be effective in their role of control support. This article seeks to illustrate that the Choquet integral aggregation operators can address the problem of taking interactions between performance criteria into account. But the use of this quite complex approach requires to explicitly define pieces of information aimed at aiding decision makers by a better understanding of the contribution of the elementary performances to the overall one, and at better assessing the different ways of improving the overall performance. In this view, indexes of efficacy and efficiency of the elementary performances aggregated by a 2-additive Choquet integral are proposed and applied to a case submitted by a small and medium-sized company (SME).
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http://hal.univ-smb.fr/hal-00637534
Contributor : Vincent Clivillé <>
Submitted on : Wednesday, November 2, 2011 - 11:52:53 AM
Last modification on : Thursday, March 4, 2021 - 9:36:14 AM

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  • HAL Id : hal-00637534, version 1

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Lamia Berrah, Gilles Mauris, Jacky Montmain, Vincent Clivillé. Efficacy and efficiency indexes for a multi-criteria industrial performance synthesized by Choquet integral aggregation. International Journal of Computer Integrated Manufacturing, Taylor & Francis, 2008, 7 (4), pp.1-11. ⟨hal-00637534⟩

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